Terms and conditions

1. Owner

Aleška Holubová
Sibiřská 53b
62100 Brno
Czech Republic

Identification number: 67321381
VAT: CZ7758025539

 

2. Return & exchange

We will exchange or issue a refund on unworn, unused, and unwashed products within 14 days of the date of purchase. Please send the product back (unworn, unused, unwashed) within 14 days for a credit or exchange.
For further information please contact us info@adriennelatexdesign.com. 

3. Postage & Delivery

  • When item is being delivered it is necessary to check the package – if it is damaged, you have to write it down into the delivery list. Then you can accept the package with full return right.
  • Please check your package contents, the deliveryman is not waiting for you to do it. You can claim any break-down in 3 days within the delivery.
     

4. Payment

  • Bank transfer -EUR account

IBAN: CZ3320100000002101331350

BIC/SWIFT: FIOBCZPXXX
Bank: Fio banka 

Bank adress: Fio banka, a.s., V Celnici 1028/10, 117 21,  Praha 1, Czech republic

 

  • PayPal - You will receive an email with a link to PayPal site after our system checks availability of the product you have requested.

 

We ship our products only after we receive the requested sum of money. 

5. Warranty

Every product that adriennelatexdesign.com sells is covered by a two-year warranty from the date of purchase. The warranty covers defect of workmanship and materials, but DOES NOT cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown and material through time, exposure or extensive use. If you suspect a defect in workmanship or materials of a product, you may send the product to us for a warranty evaluation at any time within the first two years of ownership. 
 

6. Security & privacy

We collect the following information from you when you place an order and save your information with us:

Name
Address (billing & shipping)
E-mail Address
Phone Number
Credit Card Number

Your data will not be provided to any third party, at the same time we are not responsible in case that someone hacks our server and steal the data from us.  

 

Discretion
Seller agrees to send the goods to the buyer in discreet boxes, envelopes or wrapped with black stretch wrap. On these items will be listed only full address of the buyer and stickers of transport companies. As a sender will be given a contact address of the seller, as a persons, without mentioning the name of the online store, or information concerning the contents of the consignment.

 

7. Pricing

We are not VAT (Value Added Tax) payers.
Full length of  Terms and Condition in Czech language can be found find here>>.

8. Copyright

All right reserved. Any use or copy of any part of www.adriennelatexdesign.com (such as photos, product pictures, design, HTML code ..) is allowed only with approval of author.

 

Email adress: info@adriennelatexdesign.com

Mobile: +420 604 829 380